|
STATEMENT ON TOTAL QUALITY POLICY IN
OPERATION OF INTEREUROPA GROUP
- Total quality of operation is the key guideline of the
Group, the whole network of its organizational units, as
well as of each staff member.
- Total quality of operation is our priority, underlying
our goal to provide a fast, safe, economical, reliable and
environmentally friendly logistics to our customers. We
are establishing and developing mutual relationships with
our customers, complying with the quality criteria agreed
upon .
- We are applying the European criteria on quality which
allow us to be competitive, expand our operations and retain
our market share.
- Total quality of operation reflects the culture of relations
and the satisfaction of our staff, and aims at satisfying
our customers, owners and social environment.
- The top management and executives, as well as all the
staff, assume the responsibility for total quality of operation,
and are fully dedicated to creativity and perfection of
our services.
- We do not leave anything to chance : we closely monitor
and endeavour to improve the quality of all service providing
processes within our Group and outside, observing the impact
on the environment.
- The result of our efforts to achieve total quality of
operation is the long-term successful performance of our
Group.
|